Interview with
Dr. Heike Pfitzner

Author: Julia Nell, Student


Heike Pfitzner PhD (born in 1965) | | |
Diploma in Pedagogy, coach, change consultant, trainer, facilitator

+49 (0)40-413 576 90 Telefon
+49 (0)171-545 04 29 Mobil



– present
  Network partner of Beratergruppe Neuwaldegg (Austria, Vienna), consultant of change projects for joint ventures in Russia and Germany, process consultant of Organisational Development projects
– present
  Head trainer of business trainer education("train-the-trainer") in Moscow, in collaboration with "Büro Akzent" (Russia, Moscow), intercultural coaching for CEOs und teams of international companies, facilitation of workshops of multicultural teams, communication and leadership trainings
– present
  Personnel trainings und intercultural coaching for commercial enterprises in Russia, Belarus und Ukraine
– present
  freelance trainer, consultant and coach, founder of STIC – company (Supporting Teams In Change)
– present
  intensive contacts and work assignments in Russland



  • University studies abroad (5 years - the entire length of the programme) at the State Pedagogical University Moscow, Diploma in Pedagogy und Psychology (with distinction)

  • Permission to teach Russian as a foreign language

  • doctoral dissertation on Developmental Psychology PhD (magna cum laude)

Further Education

2009   2009 ITTI – International Team Trust Indicator / ICBQ -test instrument
X-Organisations - the 3rd Biennale for Management und Consulting, MZW
2008   2008 Dynamic facilitation of big groups, Neuland-Moderation
2007/08   Practice programme Change Management, Beratergruppe Neuwaldegg
2007   Communication across cultures, Managementzentrum Witten
2006/08   Communication Diagnosis (CODA), Schulz von Thun (IWL)
2004   Certifikate in Advanced English (Level C1, Cambridge)
2001   Advanced training as a certified coach, ISCO AG, Berlin



  • Russian (perfect)
  • English (advanced competence)
  • French (basic competence)


  • "Der Tanz mit dem russischen Bären", Hrsg. Lasch & Leymann, Redline, 2007